Triple Check Your Information!!!
If something is wrong with any of the information you provide us then generally your order will automatically fail on release day. We will not be able to tell you if your order failed because of incorrect information so please triple check your order! Its best to check your information right before you submit then after on the order status page. Its not that hard and it will save you a lot of trouble.
- Read this this full section!
- We are no longer doing service for clothing sized SMALL. We generally get very few successful orders if that for that size. Sorry for the inconvenience.
- Make sure to account for tax/shipping when providing your payment info, insufficient funds will cause your order to fail.
- We will handle the entire process including checkout.
- If we fail to order the product for you we will generally refund you in 24/48 hours and send you a fail email.
- We will be using the credit card and billing address information you provided in the boxes to the right to place your order on Supreme. The box that pops up after you click the blue checkout button is to pay our service fee.
- Supreme requires billing and shipping to be the same for your order.
- When we place your order on supreme you will receive a confirmation email from Supreme in addition to the success email you get from us.
- Due to the limited quantities of Supreme products, they only allow you to order 1 product color out of an item.
- If you want more than 1 color you need to provide a different payment method and billing address. This goes for each additional color/order you want.
- If using gift cards, make sure to register your billing zip code to the card for online purchases. Your card will get declined if you don’t.
- It is possible although highly unlikely for us to place an order for the wrong/incorrect item. If this does happen you will be refunded the service fee. It is your responsibility to cancel the supreme order and if you can’t you will be responsible for returning the order to supreme. Shipping fees are paid by you for the return and are not refundable by us or supreme. Supreme only issues STORE CREDIT for returns. You agree to accept this risk when placing an order with us.
- Do not use the same account information that you provide to us if you plan to try manually, your order will fail and you would be wasting our time.
- Do not use the same name, billing/shipping, payment for multiple orders of the same item. Use gift cards, friends/families cards and ship to their house.
- Purchasing our service does not guarantee checkout. There is no charge if we are unsuccessful or your order is cancelled. Technical errors, site changes, and order priority all play roles in determining if we checkout. Please understand we want get paid for our services.
- Orders are limited — If a product is sold out it will be non-selectable. If a customer cancels their order that size will be available for purchase again.
- Have a question? — Open a support ticket via the contact us link above.
- When placing an order you are agreeing to our terms of service.